Returns & Exchanges

At Atolea Jewelry, we want you to be completely in love with your new waterproof pieces, which is why we offer a 30-day return policy for a full refund or exchange. Simply ensure your items are in their original, unworn condition with all packaging intact to qualify for a hassle-free return.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label or provide instructions on how to generate one for your local carrier.

• 3.
  Pack Your Jewelry

  Securely place the jewelry in its original Atolea pouch and box, ensuring the package is well-sealed to prevent damage during transit.

• 4.
  Receive Your Refund

  After our team inspects your returned items, we will process your refund back to your original payment method or ship out your new exchange within 5-7 business days.